A couple of years ago Iain Dowie, then manager of Crystal Palace football club, coined the word "bouncebackability".
But why do some people bounce back more than others? IFA firms and individuals who have thrived and/or survived have had to be resilient in order to cope with the endlessly-changing environment within which they have given advice and transacted business. Environmental changes have ranged from commission disclosure to stakeholder pensions and now wraps. These have been driven by a mixture of, amongst other things, consumer demand, legislative changes, regulation and innovation through competition. If you believe that the more it changes, the more it stays the same, then IFAs are increasin...
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