In a bid to increase online transactions, more providers are disincentivising paper business. What impact could this have on the protection market?
Market views Louise Pritchard, Norwich Union Life Incentivising e-submission over paper business has many advantages for the protection market. This is largely due to the benefits e-submission business offers both IFAs and their customers. Those IFAs who have embraced e-submission are already benefiting from immediate underwriting decisions, a significant reduction in additional paperwork, such as health questionnaires, as well as the removal of room for error due to online validation. Research carried out by Norwich Union into understanding IFA attitudes to using e-submission ha...
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