Protection advisers under 30 report worries about AI use in claims

According to part two of the Protection Distributors Group's (PDG's) Protection Insights Report, surveying over 300 advisers, 44% of advisers across all age groups were positive about AI use in protection generally. Meanwhile, 22% of all advisers were broadly neutral and 29% were sceptical, with 5% viewing AI as being of ‘little importance'. Advisers aged between 30-50 were most enthusiastic (48%), compared to 26% of younger advisers seeing it as beneficial. PDG board member Roy McLoughlin said: "It is fascinating to see that younger protection professionals are more sceptical of A...