Advisers cannot afford to stay on the sidelines when it comes to artificial intelligence (AI) as “there won’t be one job that won’t be touched by this”, warned Microsoft director of capital markets AI and digital strategy Symon Garfield.
Speaking at the Future of Investment Festival yesterday (4 June), Garfield outlined a framework for understanding the economic and operational impact of AI on the industry, urging firms to prepare for what he called the "next wave of transformation" in knowledge-based work. "Every employee will have a co-pilot. Every business process will have an agent," he told delegates. He also explained that generative AI is distinct from traditional machine learning and enables novel content creation and boosts productivity for non-technical users, while AI-powered agents can autonomously execute...
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