Timeline launches digital letters of authority solution

The digital solution should automate and streamline the LoA process, aiming to reduce administrative burdens by up to 80%. "This innovative integration transforms the traditional LoA workflow into a digital experience, enabling advisers to create, submit, track, and receive LoAs electronically, complete with automated follow-ups," the firms stated. This comes after The Pension Lab previously revealed that £442m is wasted annually within financial advice due to inefficiencies in processing the 3.9 million LoAs issued each year. Both firms noted that the traditional LoA process is pr...