Reputation is key to clients when selecting an adviser

One in three consumers say reputation is important when choosing an IFA

Sahar Nazir
clock • 2 min read

Reputation and credibility are the pivotal factors for potential clients when they are choosing an adviser, according to a survey by Continuum.

One in three respondents (37%) said reputation was of most importance to them when choosing an adviser. Reputation was more important to women (41%) than their male counterparts (33%). Continuum surveyed 2,100 UK adults in January this year. Personalised advice and quality of service were most important to 22% of those surveyed, followed by fee structure and cost (14%). Of those surveyed, 52% had never sought advice from an IFA. The main reason for this was confidence that they could manage their finances without help (29%). Men were more confident than women with 34% of men con...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Owning the 'why?': Verona Kenny reflects on six months at Aberdeen Adviser

Owning the 'why?': Verona Kenny reflects on six months at Aberdeen Adviser

'We need to be consistent. We need to get the basics right every single time'

Verona Kenny
clock 01 May 2025 • 4 min read
Fairstone refines buyout terms to focus on high-growth potential IFAs

Fairstone refines buyout terms to focus on high-growth potential IFAs

Updated DBO model to ‘support increased valuations’

Jenna Brown
clock 30 April 2025 • 2 min read
L&G drops fracture cover in critical illness and income protection overhaul

L&G drops fracture cover in critical illness and income protection overhaul

Increased pay out amounts

Jaskeet Briah
clock 29 April 2025 • 3 min read