Over three-quarters of advisers face rising costs ahead of Consumer Duty

Spending on new technology ahead of regulation leads to soaring bills

Sahar Nazir
clock • 1 min read

Over three quarters (76%) of advice firms have seen their costs increase as they prepare for the Consumer Duty rules.

This is according to a study conducted by financial institution iPensions Group amongst 100 advisers focused on pensions during April 2023. Nearly three out of four (69%) of advisers expect the costs to be a one-off increase while 72% said the rise in costs will be permanent. Meanwhile, one in six (16%) said preparing for the implementation of Consumer Duty has had no impact on their cost base. The study suggested that spending on new technology is the "biggest driver" of increased investment by advisers ahead of the implementation of Consumer Duty with 67% spending on technology w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Feel Good Friday: Continuum adviser to run London Marathon for hospice charity

Feel Good Friday: Continuum adviser to run London Marathon for hospice charity

Mike Jarrett will raise funds for St Peter’s Hospice

Professional Adviser
clock 27 February 2026 • 1 min read
One in five adults have made panic-driven financial decisions

One in five adults have made panic-driven financial decisions

Link between financial education and levels of anxiety

Jaskeet Briah
clock 25 February 2026 • 1 min read
Who really owns the digital client relationship? From ownership to orchestration

Who really owns the digital client relationship? From ownership to orchestration

The battle for the digital layer

Tessa Lee
clock 23 February 2026 • 5 min read