Over three-quarters of advisers face rising costs ahead of Consumer Duty

Spending on new technology ahead of regulation leads to soaring bills

Sahar Nazir
clock • 1 min read

Over three quarters (76%) of advice firms have seen their costs increase as they prepare for the Consumer Duty rules.

This is according to a study conducted by financial institution iPensions Group amongst 100 advisers focused on pensions during April 2023. Nearly three out of four (69%) of advisers expect the costs to be a one-off increase while 72% said the rise in costs will be permanent. Meanwhile, one in six (16%) said preparing for the implementation of Consumer Duty has had no impact on their cost base. The study suggested that spending on new technology is the "biggest driver" of increased investment by advisers ahead of the implementation of Consumer Duty with 67% spending on technology w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Why human connection remains central in a digitally enabled advice sector

Why human connection remains central in a digitally enabled advice sector

'It is clear that the sector is moving through a significant period of transformation'

Tim Riseborough
clock 17 December 2025 • 3 min read
Why advisers shouldn't rush into private markets

Why advisers shouldn't rush into private markets

'There's only so long the hamster wheel can keep turning'

Justin Cash
clock 15 December 2025 • 4 min read
Adviser workload set to rocket ahead of IHT on pensions changes

Adviser workload set to rocket ahead of IHT on pensions changes

Large volumes of clients will need reviews of financial plans

Isabel Baxter
clock 15 December 2025 • 3 min read