Radically different models to reframe future of advice - EY

'Forward-looking, data-powered and automated'

Julia Bahr
clock • 3 min read

The global market for wealth advice is poised for transformation and the appetite for wealth services is set to expand through the 2020s, according to a paper from EY Financial Services. 

The firm's latest report, which examines the future models of wealth and private banking, said the new paradigms for advice will redefine client experiences while reducing cost to serve.   According to the research, client expectations were expected to grow by more than 40% between 2020 and 2025. Demand for sophisticated products and services among affluent and high net worth clients was also expected to grow. The report suggested 75% of clients seeking financial education and training from their advisers are among the keenest digital adopters, making client needs more complex and the...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your Business

Editor's view: Still counting on targeted support

Editor's view: Still counting on targeted support

The editor's Friday Night Takeaway from 7 August

Jen Frost
clock 07 August 2026 • 2 min read
It requires 'real conviction': Exploring B Corp status in financial advice

It requires 'real conviction': Exploring B Corp status in financial advice

‘Getting the certification was a huge achievement’

Jenna Brown
clock 06 August 2026 • 13 min read
An adviser wants to leave. Should you let them?

An adviser wants to leave. Should you let them?

'It's every advice business owner's nightmare'

Justin Cash
clock 05 August 2026 • 5 min read