Guaranteed returns and 26 complaints: A cold calling campaign that saw £870k in poorly transferred pensions

Cold calls and home visits

clock • 5 min read
One customer told the ombudsman how St Pauls Marketing Limited had cold called them and swiftly arranged for a courier to arrive at their home to collect their existing pension information.
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One customer told the ombudsman how St Pauls Marketing Limited had cold called them and swiftly arranged for a courier to arrive at their home to collect their existing pension information.

Corporate finance and adviser firm Alexander David Securities Limited (ADSL) has been found responsible in relation to more than £874,000-worth of unsuitable pension transfers in 26 separate and public decision notices published by the Financial Ombudsman Service.

All of the 26 transfers took place throughout 2016, with the firm's appointed representative St Pauls Marketing Limited carrying out an extensive cold calling campaign during that time. Professional...

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