Legacy Caerus SIPP complaint sees Quilter compensate client

Missed out on investment gains

clock • 4 min read

The Financial Ombudsman (FOS) has upheld a complaint against advice firm J&P Financial Services over unsuitable advice it gave to a client regarding a self-invested personal pension (SIPP) transfer.

In 2009, Mr L, as referred to by the ombudsman, was given advice by an appointed representative of Caerus, J&P Financial Services (J&P). J&P was part of the Caerus network from 2010 to 2015, which was acquired by Quilter in 2017. Mr L was advised to open a SIPP and invest into two unregulated collective investment schemes (UCIS). The transfers were made in 2011 and, while the ombudsman said it was clear the Caerus appointed representative advised Mr L to open a SIPP, it was unclear whether the J&P had given advice on the UCIS. In 2015 Mr L and his business partner wanted to build u...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers call on chancellor Healey to back business and revisit IHT reforms

Advisers call on chancellor Healey to back business and revisit IHT reforms

New chancellor will need to ‘stand fast on the plans ahead’

Sophia Panayi
clock 21 July 2026 • 3 min read
The two clocks of Burnhamism: Markets on Monday, clients over a decade

The two clocks of Burnhamism: Markets on Monday, clients over a decade

'Social care is the planning earthquake'

Phillip Wickenden
clock 21 July 2026 • 5 min read
HMRC social media scam report email used just three times

HMRC social media scam report email used just three times

‘Dispiriting’ figure suggests public knowledge gap on fraud reporting

Jen Frost
clock 20 July 2026 • 5 min read