A popular adviser training module focused on client vulnerability has been updated to incorporate latest regulatory guidelines and information on the Covid-19 pandemic.
The free online training module from the Society of Later Life Advisers (SOLLA) and Just Group - Consumer Vulnerability in Later Life - also now includes information on cognitive decline and how this interacts with characteristics of vulnerability. Advisers who complete the course will get a certificate in Consumer Vulnerability in Later Life (2021) and qualify for 60 minutes of CPD. About 5,700 people have registered for the module since its launch in 2019. Group communications director at Just Group Stephen Lowe said vulnerability was a major consideration for financial planners and...
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