Revamped wake-up packs 'fail to boost' pension freedom guidance take up

Changed in November last year

Jenna Brown
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Stephen Lowe: "Passive measures such as the signposting in ‘wake-up' packs will at best only deliver marginal gains."
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Stephen Lowe: "Passive measures such as the signposting in ‘wake-up' packs will at best only deliver marginal gains."

Mandated changes to retirement wake-up packs introduced a year ago have so far failed to result in more retirees taking free guidance, according to provider Just Group.

Group communications director Stephen Lowe said analysis of Financial Conduct Authority (FCA) retirement income market data figures shows that both the number and proportion of people using the fre...

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