Cyber attack: L&G suspends ties with MorganAsh over medical data incident

Investigation launched

Hannah Godfrey
clock • 2 min read

Life company Legal & General has suspended its relationship with third party MorganAsh after a cyber incident at the firm risked exposing client’s medical data, Professional Adviser can reveal.

L&G uses financial services support company MorganAsh to collect information to support the quote application process for medically underwritten lifetime annuities and its Lifetime Care Plan product. Upon hearing of the security breach at MorganAsh, L&G launched an investigation involving both internal and external IT experts. Though it found no evidence that its customer data was compromised, L&G suspended the use of MorganAsh's services for new business quotes as a precaution until its investigation is concluded. L&G retail retirement income managing director Emma Byron said: "We...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Reeves: Investment 'cannot come at cost of economic responsibility'

Reeves: Investment 'cannot come at cost of economic responsibility'

Budget decisions ‘do not come for free’

Michael Nelson
clock 29 October 2025 • 2 min read
PA Asks: Is AI a bubble?

PA Asks: Is AI a bubble?

Plus, LLP NICs, EIS and ESG ratings

Professional Adviser
clock 29 October 2025 • 1 min read
PA Asks: Most industry professionals 'somewhat confident' in their cybersecurity

PA Asks: Most industry professionals 'somewhat confident' in their cybersecurity

'Attacks are becoming ever more sophisticated’

Sahar Nazir
clock 28 October 2025 • 2 min read