Cyber attack: L&G suspends ties with MorganAsh over medical data incident

Investigation launched

Hannah Godfrey
clock • 2 min read

Life company Legal & General has suspended its relationship with third party MorganAsh after a cyber incident at the firm risked exposing client’s medical data, Professional Adviser can reveal.

L&G uses financial services support company MorganAsh to collect information to support the quote application process for medically underwritten lifetime annuities and its Lifetime Care Plan product. Upon hearing of the security breach at MorganAsh, L&G launched an investigation involving both internal and external IT experts. Though it found no evidence that its customer data was compromised, L&G suspended the use of MorganAsh's services for new business quotes as a precaution until its investigation is concluded. L&G retail retirement income managing director Emma Byron said: "We...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

'Fundamentally' different advice profession risks reputational damage from football scandal

'Fundamentally' different advice profession risks reputational damage from football scandal

High profile advice incidents like V11 ‘damaging’

Isabel Baxter
clock 09 September 2025 • 3 min read
Angela Rayner resigns after ethics report finds warnings ignored on tax advice

Angela Rayner resigns after ethics report finds warnings ignored on tax advice

Following investigation

Sahar Nazir
clock 05 September 2025 • 2 min read
What will cryptocurrency regulation mean for financial advice?

What will cryptocurrency regulation mean for financial advice?

‘Regulation doesn’t automatically make something a sound investment’

Isabel Baxter
clock 05 September 2025 • 8 min read