FOS receives hundreds of advice complaints about events more than 15 years ago

FOS data, published on Wednesday (3 June), showed the compensation service had received 1,635 new complaints about financial advisers in its 2019/20 financial year, down slightly from 1,915 in 2018/19. As a portion of all new complaints from 2019/20, those against advisers made up less than 1% of the total 270,000 it received. However, around 15% of those fresh complaints made against advisers were submitted about events that happened more than 15 years ago. In 2019/20 the FOS resolved 253 cases in total relating to complaints from a minimum of 15 years ago. The total resolution fi...