In response to the FCA's guidance on vulnerable customers, the Personal Finance Society has told advisers that rising to the challenge of serving vulnerable clients cannot be a "one-off process".
PFS chief executive officer Keith Richards (pictured) said there is no single approach to take for vulnerable clients because "vulnerability comes in many forms". On Tuesday (23 July) the regulator...
Staff are your responsibility
More than 4,500 retail investors affected
Paid out £54m in related compensation
Still under-serviced area of sandbox
'Should not impose a price cap'