The parliamentary Treasury Committee has received more than 150 complaints relating to the Financial Ombudsman Service (FOS) since the beginning of the year, an MP's letter has revealed.
The letter, sent from committee chair Nicky Morgan (pictured) to FOS chief ombudsman and chief executive Caroline Wayman, revealed the number of complaints the MPs have received about the ombudsman and her concerns about the FOS's internal investigation. Morgan said the 150 complaints did not include cases sent to individual committee members from constituents. She added: "As you know, the committee does not intervene in individual cases. However, I will instruct committee staff to send a copy of your [most recent] letter to everyone who has corresponded with us, so they can write to ...
To continue reading this article...
Join Professional Adviser for free
Signup and gain exclusive members-only insights
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes
