MPs receive more than 150 complaints about FOS

Following 'Dispatches' expose

Hannah Godfrey
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“If the sample is not significant in size, then it will be difficult to conclude whether there were systemic issues with case outcomes" - Nicky Morgan MP
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“If the sample is not significant in size, then it will be difficult to conclude whether there were systemic issues with case outcomes" - Nicky Morgan MP

The parliamentary Treasury Committee has received more than 150 complaints relating to the Financial Ombudsman Service (FOS) since the beginning of the year, an MP's letter has revealed.

The letter, sent from committee chair Nicky Morgan (pictured) to FOS chief ombudsman and chief executive Caroline Wayman, revealed the number of complaints the MPs have received about the ombudsman...

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