Rival bemoans 'outrageous' Cofunds two-month switching time

The platform, which requested it remain anonymous, said the trading file feed it receives from Aegon had "completely changed" since Cofunds re-platformed to The Aegon Platform and is "not as clear-cut as it used to be" back when it was the Cofunds offering. The platform said the industry standard for chasing contract notes and unit transaction histories for incoming clients was usually between five and 10 days, which one platform expert described as "generous at best". They also called the 45-plus working day turnaround time for this kind of data, which is more than two months in real mo...