Adviser and clients contact MPs over Aegon/Cofunds re-platforming issues

‘Totally unacceptable’

Aegon: "We have written to all advisers who have used the newly upgraded Cofunds platform and we fully acknowledge that the service has been below the standard advisers expect."
Aegon: "We have written to all advisers who have used the newly upgraded Cofunds platform and we fully acknowledge that the service has been below the standard advisers expect."
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A Somerset-based Chartered financial planner has been in touch with his local MP over the "financial detriment" his clients have faced as a result of Aegon's issue-beset Cofunds re-platforming.

Professional Adviser also understands others have begun contacting their MPs about the problems they have suffered since the re-platforming completed more than two months ago. On Tuesday, PA revealed...

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