Adviser has 'lost clients' over Cofunds re-platforming issues

The adviser, who wished to remain anonymous, said he has about £100m of assets under advice invested through the platform. "They promised this new system - unfortunately it's gone drastically wrong," he said. "I've had to cancel meetings. I've had clients leave me, I've had clients complain and I can't trade [on the platform]. The whole system is actually unmanageable." Aegon completed the re-platforming of Cofunds users onto its new ARC-based platform on 8 May after undertaking the migration over the first bank holiday of the month. Last week Professional Adviser revealed Cofunds use...