PensionBee outs Aegon for 'arduous' pension transfer approach

The letter, published online on 27 January, said it typically takes Aegon 54 days to complete a pension transfer and this is causing detriment to customers by putting barriers in place to switching. "Aegon's arduous transfer approach for our mutual customers is out of line with that of its peers, who enable customers to switch their pensions quickly and safely to their chosen provider," said Savova. She argued Aegon's rival, such as Aviva, Legal & General, Prudential, Scottish Widows and Standard Life typically transfer electronically in 12 days or less. Since 8 June 2017, Savova c...