Fact-find 'essential' for working with lawyers - SIFA conference

Partner Mike Simpson told SIFA's 2017 conference financial advisers have a standardised fact-find for regulatory and compliance reasons, as well as good practice, but this is not necessarily the case for law firms. He said it was a turning point for his firm when they put a system in place for each client to complete a 30-page document akin to a fact-find. He said: "For those of you who do work with law firms, you can spend a lot of time trying to train individuals to pass the lead across but the important thing is to have a process in place to get the law firm to have a standardised ...