Personal pension complaints drop further 10%, FCA data

Personal pension gripes had dropped 15% between the first and second half of 2015 and declined a further 10% in the first six months of this year, the data showed. Complaints about personal pensions in decumulation had been on an upward trend from 2010 until reaching a peak in the first half of 2015. Increases of complaints were consistent with more personal pensions being sold, the FCA said. St James's Place Group was the adviser receiving the most complaints about life and pensions decumulation between January and June 2016 after picking up 640.  St James's Place UK received 409 th...