Aviva returns to in-house advice with at-retirement launch

The provider is planning to launch the advice team, expected to be about 20 advisers strong, by the end of this year. It will offer face-to-face advice to at-retirement customers and be restricted to Aviva products. The service marks a return to the advice space for the provider. In 2013, it scrapped its direct advice operation as part of a company-wide restructure. Client advice director Andy Barton said the introduction of pension freedom in April last year highlighted the need for financial advice. He said: "When the pension regulations changed and pension freedoms came in peopl...