Positive Solutions re-enters FOS complaints top five

Jenna Towler
clock

Positive Solutions has reappeared in the Financial Ombudsman Service's (FOS) list of the top five most complained about advice firms.

The national IFA garnered 51 complaints in the period between 1 January and 30 June 2015. The ombudsman upheld 39% of the claims. Businesses only appear in FOS data lists when they attract 30 new complaints in a six month period and when 30 complaints are resolved in the same timeframe. Positive Solutions Financial Services, which last featured in the top five in the first half of 2014, was fifth in the top five most complained about advice businesses in the first half of this year.  Sesame topped the list with 172 complaints, up from 142 in the second half of last year. The uphold...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

'Slow start' expected for targeted support as rules go live

'Slow start' expected for targeted support as rules go live

Royal London one of the first to get FCA approval

Sophia Panayi
clock 07 April 2026 • 4 min read
Former financial adviser hit with FCA ban after pocketing £54,000 from 'vulnerable' client

Former financial adviser hit with FCA ban after pocketing £54,000 from 'vulnerable' client

Daniel Leon Williams banned from regulated activities after being sentenced in 2024

Sophia Panayi
clock 07 April 2026 • 1 min read
FOS award limits increase for next financial year

FOS award limits increase for next financial year

One type of complaint sees a £10,000 rise

Sophia Panayi
clock 01 April 2026 • 1 min read