Highclere Financial Services senior partner Alan Lakey and adviser community website Panacea Adviser have teamed up to launch a helpline for advisers tackling Financial Ombudsman Service (FOS) related issues.
Dr FOSgood’s monthly clinic will take questions from advisers on issues such as the Financial Ombudsman Service (FOS), claims management companies, payment protection insurance mis-selling, and the long-stop. Answers to adviser gripes will be provided by Lakey (pictured) in an agony aunt-type guise on a monthly basis via the Panacea website. Advisers are able to submit questions by emailing Sarah Paul at: [email protected]. A 15-year end to the time complaints can be brought against financial advice, anchored in common law, was written out of the legislation governing th...
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