Aviva launches 'high value' cases protection team


Aviva has launched a specialist protection team to offer a tailored service for protection cases with high levels of cover and large premiums.

The team will handle protection cases with life cover of more than £1m, life and critical illness (CI) cover of more than £500,000 and annual premiums of £6,000 or more. The insurer has also given advisers a ‘service promise' to ensure their cases are dealt with quickly and smoothly. The team will contact advisers within 24 hours of a case being submitted, use existing medicals or executive screenings where possible. They will also provide the option of speaking to a high value underwriter instead of filling in a questionnaire. However, a questionnaire is not required for cases up ...

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