The Association of Professional Financial Advisers (APFA) is preparing to challenge the Financial Ombudsman Service (FOS) this week over what it considers inconsistent case verdicts on advisers.
APFA director general Chris Hannant said the organisation would use its council meeting on Thursday, at which FOS interim chief executive and chief ombudsman Tony Boorman (pictured) will be present, to discuss its concerns about the FOS's adjudicating. Hannant said APFA would also listen to any trends the Ombudsman has seen in adviser complaints and take onboard ideas on how advisers can better deal with the FOS when a case is found against them. Boorman was due to attend APFA's September meeting but had to pull out due to family issues. Hannant said: "Tony could not attend our Sep...
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