Personal Touch, the privately owned restricted network, has shed a fifth of its appointed representatives after a fee model shake-up and has reported a 66% fall in pre-tax profits.
Pre-tax profits fell to £0.4m for last year, down from £1.2m in 2011. Annual turnover for the year grew 15.7% to £64.9m, compared to a fall the previous year of 6.3%, with turnover in 2011 at £56.1m. Personal Touch's parent company, Personal Touch Holdings, reported a loss before tax of £3.3m, compared to a loss of £3.9m in 2011. During 2012 the Personal Touch directors undertook a review of the company's strategy and fee model, which they said has resulted in a number of the network's less profitable firms leaving. The company had 576 appointed representatives at the end of 201...
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