Tom Woolgrove elected as CII president

Woolgrove, who is managing director at Direct Line Group's personal lines insurance, succeeded AXA Insurance commercial lines and personal intermediary CEO Amanda Blanc, to whom he acted as deputy over the last year. His deputy president will be Brokerbility chief executive Ashwin Mistry. Woolgrove said following his election: "Amid wider debates on standards and ethics in financial services, and a clear need to rebuild customer trust and consistently deliver better customer outcomes, the CII's mission to raise standards in insurance and financial services is a cause that the whole pr...