Willis Owen profits plummet 20%; sets aside £45k for complaints

Nicola Brittain
clock

Direct to consumer (D2C) business Willis Owen has seen a 20% fall in pre-tax profit last year -and has set aside £45,000 to deal with complaints.

Profits fell to £1.9m for the year ending 30 September 2012, down from £2.4m at financial year end 2011. Willis Owen was owned by now defunct Honister Capital Ltd until October 2011 when it was transferred to a new company, Honister Capital Holdings. It had been the only profitable division of Honister Capital Ltd which went into administration in June 2012 following a series of complaints and the firm's subsequent inability to secure Professional Indemnity (PI) insurance. Willis Owen also received complaints, and has set aside £45,100 to deal with these. A statement made in the...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FOS reveals next phase of reforms

FOS reveals next phase of reforms

Including new powers to dismiss certain cases

Isabel Baxter
clock 11 August 2026 • 3 min read
Court sets trial date in illegal financial promotions case

Court sets trial date in illegal financial promotions case

Lucy Beck pleads not guilty

Sophia Panayi
clock 31 July 2026 • 1 min read
FCA flags weak customer outcome focus in firms' monitoring frameworks

FCA flags weak customer outcome focus in firms' monitoring frameworks

Consumer Duty review found inconsistent governance and oversight

Sophia Panayi
clock 27 July 2026 • 2 min read