Barclays named and shamed at top of FCA complaints list

The figures show that there were 3,422,384 complaints in the period, an increase of 1% on the first half of 2012. The top five most complained about financial firms, in terms of the number of complaints opened in the second half of 2012, are: 1. Barclays bank - 414,302 (a decrease of 6% since the first half of 2012) 2. Lloyds TSB bank - 349,386 (a decrease of 19% since the first half of 2012) 3. Bank of Scotland - 338,912 (a decrease of 7% since the first half of 2012) 4. MBNA - 270,486 (a decrease of 3% since the first half of 2012) 5. Santander UK - 237,923 (a decrease o...