MAS boss: We are addressing enormous advice gap

Jenna Towler
clock

More than 700,000 people contacted the Money Advice Service (MAS) in the last six months, an increase of 8% compared to last year.

The service's half-year results showed 88% of people would use the MAS again and 81% said it provided them with the information they needed. Some 69% said the service helped them decide on a course of action. Four out of ten people using the service received an action plan - 283,000 action plans so far, against an ambitious target of one million by March 2013. Gerard Lemos, MAS chairman, said: "The service is making steady progress in tackling the country's enormous advice gap. "The long-term goal to make being good with money the norm remains. So we will continue to work hard towa...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

The five-minute complaint and the five-day investigation

The five-minute complaint and the five-day investigation

GSI Group CEO on complaints, AI and the latest set of FOS reforms

Mark Buck
clock 12 August 2026 • 5 min read
Andrew Goodwin: The advice gap - an embarrassment of riches?

Andrew Goodwin: The advice gap - an embarrassment of riches?

Andrew Goodwin: The advice gap - an embarrassment of riches?

Andrew Goodwin
clock 12 August 2026 • 4 min read
New Talent Alliance launches financial advice careers guide

New Talent Alliance launches financial advice careers guide

Designed to attract new entrants into the profession

Sophia Panayi
clock 11 August 2026 • 2 min read