FOS moves step closer to case fee overhaul

The proposals were put forward in January, with the FOS claiming they would result in just 1% of financial businesses having to pay case fees, currently set at £500. Set to kick in in from April 2013, the changes would also see the service's largest users - around ten groups that account for 70% of its caseload - move to a new group account arrangement, which would measure the cost to the FOS of the work generated by them more accurately. In a feedback statement, the FOS said: "Stakeholders were broadly supportive of our overall approach, with strong support for the principle that tho...