Consumer panel asks FSA to extend Arch Cru deadline

clock

The Financial Services Consumer Panel (FSCP) is urging the Financial Services Authority (FSA) to seek to extend the deadline for a £54m Arch Cru payment scheme involving Capita, BNY Mellon and HSBC.

It said there would be "significant consumer benefits" in ensuring it remains open to new claims while a separate redress scheme set up by the FSA runs its course. Last year, the regulator arranged a deal in which the professional firms that provided administration services to the funds - Capita, BNY Mellon Trust and HSBC - contributed £54m to a voluntary payment scheme for investors. The deadline for investors who want to accept that deal is in December. But the FSCP argues it should be extended as it could impact consumers who may also receive compensation from a separate, FSA-ru...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Court sets trial date in illegal financial promotions case

Court sets trial date in illegal financial promotions case

Lucy Beck pleads not guilty

Sophia Panayi
clock 31 July 2026 • 1 min read
FCA flags weak customer outcome focus in firms' monitoring frameworks

FCA flags weak customer outcome focus in firms' monitoring frameworks

Consumer Duty review found inconsistent governance and oversight

Sophia Panayi
clock 27 July 2026 • 2 min read
Open finance could pose 'existential threat' to advice market

Open finance could pose 'existential threat' to advice market

Consumer Duty Alliance tech forum attendees hear

Sophia Panayi
clock 23 July 2026 • 3 min read