Tyrie piles pressure on RBS over computer woes

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Andrew Tyrie, the chairman of the Treasury Select Committee, has demanded answers from Royal Bank of Scotland (RBS) boss Stephen Hester about the bank's ongoing computer failures.

Since last Thursday, millions of customers of RBS, Natwest and Ulster Bank have been unable to transfer money in or out of accounts because of IT problems. In a letter sent to RBS chief executive Hester, Tyrie asked about the causes and implications of the problems, whether job cuts or outsourcing had contributed to them, and if compensation will be paid to customers affected. Meanwhile, he has also written to Financial Services Authority chairman Lord Turner asking whether the regulator will investigate the causes and consequences of the problems. Tyrie said: "Basic bank functions...

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