Advisers have been urged to review cases where they arranged the transfer of non-protected pension rights after a portion of a client's pension went missing for four years.
Intelligent Pensions said Aviva misplaced the protected rights portion of a client's SIPP in 2008, and added the mistake only came to light because of its record keeping and provision of on-going advice. The retirement specialist said the problem is now on the way to being resolved. In 2008, Intelligent Pensions requested the transfer of the non-protected rights within an Aviva plan for one of its supporting advisers' clients. At the time it was not possible to transfer protected rights to a self-invested personal pension (SIPP), and so was left invested with Aviva. Following th...
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