OFT warns Wonga over debt collection methods

The OFT said it had contacted the company to ensure its practices were "acceptable" after customers complained. It said Wonga staff had tried to collect debts by scaring customers into thinking they had committed fraud and could be reported to the police. Wording in call scripts used by staff stated that customers with jobs in the public or financial sectors should not find themselves in debt, and that this was stated in their terms of employment. Wonga said it would appeal against the OFT as the inducements had been isolated and took place a long time ago, the BBC reports. The ...