AIFA to examine impact of long stop absence on industry

Run in conjunction with provider Zurich, the campaign calls on the government to re-introduce a long stop in financial services. The organisations will examine what impact the absence of a long stop - effectively a time limit on when consumers can complain - is having on the advice profession and on the attractiveness of firms to long term investment. Latest available figures from the Financial Ombudsman Service show of the 123,089 complaints in 2008, just 1.7% would have been time-barred if a 15-year long stop was in place. AIFA will be campaigning for the Financial Services Bill ...