Clients unaware of state bereavement payments

The reinsurer has raised concerns that advisers and their clients may not be aware of the support available to people dealing with the loss of a loved one. It noted that while the life assurance industry has made great strides in recent years in speeding up the death claims process, many customers experience a period of financial hardship whilst life assurance claims are being processed. As part of the process of raising awareness, insurer Aegon has announced it will be sending out a guide with all new death claims to help policyholders understand the financial support available from ...