HMRC staff are set to go on strike on 31 January, the self assessment filing deadline day.
More than 20,000 tax staff will stage ‘lightning' walkouts today over plans by HM Revenue & Customs to bring in private companies to do their work, with further action planned for 31 January. The walkouts are in protest at bringing in Sitel and Teleperformance to run call handling trials in HMRC tax credit contact centres in Lillyhall, Cumbria, and Bathgate in Scotland. Investment should be made in current staff, rather than calling in private companies, argues union PCS. Staff will walk out at 10am for 30 minutes and again at 4.30pm. Anyone on a shift that finishes after 7pm will lea...
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