FOS defends hiring process as 25yo law grad becomes adjudicator

Laura Miller

The Financial Ombudsman has defended its hiring and training process after a 25-year-old law graduate with no financial services experience was found to have become an adjudicator after just a month's training.

The discovery was made by an IFA whose son is friends with the girl. A spokesperson for the FOS confirmed it is hiring "heavily" at the moment, but said it takes the selection of its staff "very seriously"....

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