Santander halts protection sales to re-train staff

COVER has learned that the exclusive agreement with Aviva that was signed last summer and commenced in June has had to be interrupted for the bank to re-train some staff. A spokesperson for the bank told COVER: "We haven't pulled the agreement. "Some of the advisers are having more training before continuing to sell it. "We still have the agreement in place with Aviva and will continue to sell their products but while we re-train our staff the products won't be available in all of our branches." At the time of writing Santander had not been able to confirm how many branches or s...