'The FSA was right to investigate my firm' - Three IFAs tell their stories

Ian Hubbard, an IFA at Direct Financial Planning in Plymouth, said his firm underwent an extensive FSA investigation into its self-certificated mortgage business in 2003. Hubbard backs the regulator’s actions, and says it was right to carry out a nine-day probe into clients’ files and the firm’s advisers. “The FSA came in and looked at our files, and rightly at business which was written and perhaps should not have been,” he said. But he added the behaviour of the FSA officers who visited his firm and later interviewed him, undermined his support for the process. “They were not help...