FSA extends PPI consultation in further delay for consumers

Consultation paper CP10/06 states while consumer groups were very supportive of the FSA's plans in the previous paper, CP 09/23, PPI providers and industry groups were "highly critical" of proposals. The Financial Services Consumer Panel (FSCP) says republishing the plans as a result of industry pressure will further delay fair treatment for consumers in this area. Chairman of the panel Adam Phillips says: "The industry seems determined to fight against the FSA introducing new rules and guidance which would ensure consumers receive a fairer outcome if they make a complaint." Most i...