Adam Phillips has been promoted from vice chairman to chairman of the Financial Services Consumer Panel.
He has served in the vice chairman’s role since 2005 and acting chairman since December 2008. Phillips has wide experience of regulation from the consumer perspective, having served on the Press Complaints Commission and the Council of ESOMAR (the world association of market research professionals). He also runs his own market research consultancy, Real Research, and chairs ESOMAR's Professional Standards Committee. Phillips comments: “At a time when financial services regulation is under the spotlight, I am delighted to take on the leadership of the Consumer Panel in its vital rol...
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