FSA group to answer retail jibes

The Retail Savings Regulatory Strategy Group was set up following criticism from a number of areas, including accusations from its own practitioner panel, that it was failing to make clear what was expected of firms to conform to major initiatives such as Treating Customers Fairly. It comprises members of financial services firms, among them Fidelity managing director Richard Wastcoat and Stanley Lovell of IFA group On-Line Partnership, consumer groups and statutory bodies. Clive Briault, FSA managing director for retail markets, is the chairman. He said: “We have set up this group in res...