Associations unite to speed up ISA transfers

The guidelines summarise the transfer process in five distinct steps. Each step sets out what the existing and new ISA provider is expected to do within a certain timescale. Many providers are already working to these timescales with others are taking action to meet them. One cause of delay identified by the industry working group was insufficient information being exchanged between providers. As a result, a model cash ISA transfer authority form has been produced to capture the necessary information for a transfer. Commenting on the new guidelines, BBA chief executive, Angela Knight, sa...