THE FSA has not done enough to support firms in implementing its TCF principles, the Financial Services Consumer Panel (FSCP) says.
John Howard, chairman of the FSCP, said he "empathises" with an industry which has been left to its own devices but quickly reprimanded if it does anything wrong. Speaking at the regulator's third TCF conference, Howard asked the FSA why they had not provided more information and guidance for firms. "I wish to empathise with the industry," he said. "The FSA has made TCF difficult to implement by making this a rule-based initiative. "Without being given clear parameters in which to work, companies have been left to make their own interpretation of the rules, and will face consequences ...
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