Lenders which rely on specific risk-based product pricing business models may have no choice but to review their current IT systems.
The warning comes from Alastair Hancock, chief executive of customer relationship management (CRM) software company Rubicon Software, which is currently going through an Aim placing. Hancock says while specialist mortgage and secured loans lenders and packagers may have been chasing volume in the past couple of years in order to drive sales through the door, the changing interest rate environment could stress their risk-based models, resulting in severe downward pressure on profit margins. He, obviously, sees CRM as part of the solution, but adds it is not as simple as a case of spending...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes