AI in financial services: Hype, hope, or a bit of both?

I was at Intelliflo's annual conference, Innovate, in London recently. Two things struck me: first, boy do Nick and his team know how to put on a show. Second, my word, there was a lot of talk about artificial intelligence (AI). And it's this second point I want to poke at a bit here. You couldn't move for panels, demos, and product pitches promising AI-driven efficiencies of this and business transformation of that, the supercharging of advice, and lots of other marvellous things. As the excitement built around these presentations and panel chats, so did my interest alongside a certain ...